Terms and Conditions
Effective Date: June 30, 2026
Welcome to eMobilize Auto Key. These Terms and Conditions ("Terms") govern your use of our website and the locksmith services we provide. By accessing our website or requesting our services, you agree to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our website or services.
Our Services
eMobilize Auto Key provides professional locksmith solutions for residential, commercial, and automotive customers. Our services include, but are not limited to:
Residential Locksmith Services
- Home lockout assistance
- Lock repair and replacement
- Lock rekeying
- Deadbolt installation
- Smart lock installation
- High-security lock upgrades
- Key duplication
Commercial Locksmith Services
- Commercial lock installation and repair
- Office lockout services
- Master key systems
- Access control solutions
- High-security lock installation
- Panic bars and exit devices
- Lock rekeying
Automotive Locksmith Services
- Car key replacement
- Key fob replacement
- Transponder key programming
- Vehicle lockout assistance
- Ignition repair and replacement
- Broken key extraction
- Emergency automotive locksmith services
All services are subject to technician availability, service area coverage, and applicable laws.
Service Requests
By requesting our services, you agree to provide accurate and complete information, including your contact details, service location, and any information necessary to complete the requested service safely and efficiently.
We reserve the right to refuse or cancel any service request if:
- Required ownership or authorization cannot be verified.
- The requested service is unlawful.
- Unsafe working conditions exist at the service location.
- Necessary parts or equipment are unavailable.
- The service location is outside our operating area.
Verification Requirements
For security purposes, we may require proof of ownership or authorization before providing locksmith services.
Residential Services
For residential lock services, we may request proof of residence or authorization to access the property.
Commercial Services
For commercial locksmith services, we may require authorization from the business owner, property manager, or another authorized representative.
Automotive Services
For vehicle locksmith services, customers may be asked to provide:
- A valid government-issued photo ID
- Vehicle registration
- Proof of insurance or other documentation establishing lawful ownership or authorization
Failure to provide appropriate verification may result in refusal of service.
Pricing and Payment
Service pricing depends on several factors, including:
- Type of locksmith service requested
- Property or vehicle type
- Lock or security system complexity
- Parts and materials required
- Service location
- Time of day, weekends, or holidays
- Emergency service requests
Whenever possible, an estimate will be provided before work begins. Final charges may vary if additional labor, parts, or services are required.
Payment is due upon completion of the service unless otherwise agreed in writing.
Appointment Cancellations
If you need to cancel or reschedule an appointment, please notify us as soon as possible.
A cancellation or service call fee may apply if a technician has already been dispatched or has arrived at the service location.
Emergency Services
We strive to provide prompt emergency locksmith assistance; however, response times are estimates only and may be affected by traffic, weather, technician availability, or other unforeseen circumstances.
Warranty
Any warranty offered applies only to the workmanship and products supplied by eMobilize Auto Key.
The warranty does not cover:
- Customer misuse or negligence
- Damage caused by third parties
- Existing damage or defects
- Normal wear and tear
- Unauthorized repairs or modifications
- Electrical or mechanical failures unrelated to our work
Customer Responsibilities
Customers agree to:
- Provide accurate service information.
- Ensure safe access to the property or vehicle.
- Obtain any required permissions before requesting service.
- Verify ownership or authorization when requested.
- Pay all applicable service charges upon completion.
Limitation of Liability
To the fullest extent permitted by applicable law, eMobilize Auto Key shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.
Our total liability for any claim shall not exceed the amount paid for the specific service giving rise to the claim.
Nothing in these Terms limits liability where such limitation is prohibited by law.
Website Use
By using this website, you agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to our systems.
- Disrupt or interfere with website functionality.
- Copy, reproduce, or distribute website content without written permission.
Intellectual Property
All content on this website, including text, graphics, logos, images, service descriptions, and other materials, is the property of eMobilize Auto Key and is protected by applicable intellectual property laws.
No content may be reproduced, distributed, modified, or used without prior written consent.
Third-Party Websites
Our website may contain links to third-party websites for your convenience. We are not responsible for the content, security, or privacy practices of these external websites.
Privacy Policy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes become effective immediately upon posting on this page. Continued use of our website or services constitutes acceptance of the revised Terms.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the jurisdiction in which eMobilize Auto Key operates, without regard to conflict of law principles.
Contact Us
If you have any questions regarding these Terms and Conditions or our locksmith services, please contact us using the contact information provided on our website.
Call (916) 678-1603